Elsie joined Success Measures in February 2011, bringing to the team her significant experience in the nonprofit sector performing substantive research and analysis, as well as writing and editing on critical urban development issues in diverse and historically marginalized communities. At Success Measures, Elsie manages a comprehensive participatory evaluation in selected metropolitan regions across the country, where a Ford Foundation initiative aims to connect residents to jobs and opportunities in their broader metropolitan economies. Before joining Success Measures, Elsie served as Deputy Director of Research at Social Compact, where she focused on informing investments in emerging markets addressing issues of neighborhood change and economic health. Elsie holds a B.S. in Geography from Macalester College and a Master in City Planning (MCP) from the Massachusetts Institute of Technology.
The Success Measures team of experienced community development evaluation professionals and related administrative personnel is led by Maggie Grieve, and includes both NeighborWorks America employees and a network of skilled consultants. Brooke Finn, Deputy Director of National Initiatives and Applied Research at NeighborWorks America, oversees the overall Success Measures program area.
Bernadette plans, coordinates, and implements Success Measures’ administrative and business management systems. Since joining the team in 2011, her responsibilities include developing and managing contract processes and compliance issues, serving as liaison to external consultants and potential customers, and overseeing all administrative aspects of the enterprise’s daily operations and comprehensive database system.
Prior to joining the Success Measures team, Bernadette served as office manager and director of marketing for several sales and service organizations, including Polycom, Anixter, and Manchester Technologies. She has more than fifteen years of administrative, account development, and program coordination experience and attended Howard Community College in Columbia, MD.
Lauren joined Success Measures in May 2013 to help manage the design, planning, and development of the team’s evaluation and research services for foundation and intermediary clients. In addition to supporting data analysis and the development of new survey instruments, Lauren will contribute to program strategy and service improvement oversight.
Before joining NeighborWorks America, Lauren served as Program Director for the National Development Council, providing technical assistance for client communities; conducting financial, geospatial, and statistical analyses of community and economic development efforts; and overseeing the Neighborhood Stabilization Program Technical Assistance grant. Earlier in her career, she was a planner in the Planning & Community Development Department at the City of San Antonio.
Lauren received a B.A. in History and in Urban Studies from Trinity University and a Master of City Planning, with a concentration in Community and Economic Development, from the University of Pennsylvania.
Maggie’s integral role with Success Measures began in 1998 at the McAuley Institute, a national affordable housing intermediary, where she co-directed creation and testing of new collective impact measures for the community development field and led development of a cutting-edge data system designed to streamline their use by nonprofits and funders. She has served as director, overseeing and scaling all aspects of the social enterprise, since Success Measures joined NeighborWorks America in 2004. Prior to her work on Success Measures, she was the director of research and evaluation at McAuley and the manager of Arlington Virginia’s Neighborhood Improvement Team. In her extensive career, Maggie has provided a range of consulting, research, and management services to community-based organizations, national intermediaries, local governments, and foundations to design and implement innovative participatory planning, evaluation, community revitalization, and action research initiatives. She has co-authored several publications on key issues in the community development field. She holds a B.A. in American Studies from the University of Minnesota and studied Urban Planning at the Graduate School of Fine Arts, University of Pennsylvania.
Since 2011, Jan has been managing Success Measures' redesign and upgrade of the Success Measures Data System (SMDS). Ms. Hyatt is overseeing the identification and analysis of requirements and processes for the system, as well as leading the strategic design, technical architecture, and implementation efforts in partnership with a software developer.
Jan has more than twenty years experience extending from the architecture of software and systems to business analysis and strategic consulting in the nonprofit, government, and technology arenas. Jan previously served as technology director for Enterprise Community Partners, where she developed and managed systems facilitating the integration of data and processes throughout the organization, and as testing manager for Medifast where she was responsible for all phases of testing, staff management, process improvements and project delivery of their new systems.
Jan attended Towson State and Penn State Universities, and received her Project Management Professional (PMP) certification from PMI in 2011
Since joining the team in 2012, Linda has managed the content development, editing, and production of a range of Success Measures communications projects. Her background combines management of complex graphic design products with significant editorial and writing experience in both the nonprofit and private sectors. Before joining NeighborWorks, Linda served as Operations Director for IMPACT Silver Spring, a nonprofit community-building organization. As a senior project manager earlier in her career, Linda developed and directed communications, editorial/graphic design, and publications projects for several public and private sector organizations, including the National Endowment for the Arts and Thomas & Means Inc., an arts and urban design focused consulting firm. She holds a B.A. in International and Public Affairs from George Washington University.
Since joining Success Measures in 2005, Nancy has overseen all aspects of its training and technical assistance services. She directs a team of evaluation, community development, and training professionals to support a wide range of community development organizations, foundations, intermediaries, and other nonprofits as they incorporate and use the Success Measures evaluation methods and tools. Before coming to NeighborWorks America, Nancy served as Senior Evaluation Specialist with Innovation Network, Inc., a nonprofit consulting firm specializing in participatory evaluation. During her tenure there, she worked with nonprofit organizations across the country to support both individual and multi-organization collaborative evaluation efforts. Earlier in her career, she was an evaluator for Montgomery County Public Schools, leading participatory evaluation efforts related to new technology initiatives. Nancy received her B.A. from Boston University and a Masters in Public Administration from Virginia Commonwealth University.
Jarett joined the Success Measures team in 2012 bringing with him significant accounting, budgeting, and financial management experience. He manages the full spectrum of the social enterprise’s financial operations, as well as developing and assessing business plans, strategies, and operational systems which foster its growth. Most recently he served as a senior financial analyst with Phineas Consulting, providing analysis for the U.S. Department of Housing and Urban Development. Earlier in his career, Jarett served as senior financial analyst for Amtrak and as director of finance for Nation’s Capital Child and Family Development. Jarett received his B.A. in Economics from Wheaton College and is working on his Masters in Business Administration through Syracuse University
Jessica has been part of the Success Measures team from its earliest development stages at the McAuley Institute, where she served as the first technical manager of the evolving Success Measures Data System. As a cultural anthropologist with significant experience in mixed-method evaluation, she now directs the development of Success Measures’ shared indicator projects and leads the enterprise’s evaluation research efforts. Jessica also manages custom consulting evaluation projects for national and regional funders, intermediaries, and funding collaboratives. Prior to joining NeighborWorks America with the Success Measures team in 2004, Jessica was a research associate at McAuley. She previously served as program coordinator at the Community Partnership Center at University of Tennessee directing the Participatory Research and Planning Program, and as director of the Community Outreach Partnership Center at University of Florida. Jessica holds a B.A. in Cultural Anthropology from Bryn Mawr College and an M.A. in Cultural Anthropology from University of Florida.
Carol joined Success Measures in 2012 bringing with her extensive experience in strategic planning, team and leadership development, and business expansion. She manages a range of initiatives and client engagements that advance the programmatic, organizational, and market share growth of the Success Measures enterprise.
Prior to joining NeighborWorks, Carol most recently served as director of Centurion Solutions Group and as vice president at Development and Training Services, Inc. where she led these business ventures in their organizational development and scaling initiatives. Earlier in her career, she was Chief Operating Officer at Planning and Learning Technologies which provided management, technical assistance, and advanced technology instructional services for the U.S. government.
Carol holds a B.A. from University of Minnesota, has received certification as a Certified Professional Coach (CPC) and Energy Leadership Index - Master Practitioner (ELI-MP), and has completed extensive coursework in organizational development.
Kate joined the team in early 2013 to provide operational coordination, project management, and specialized administrative programmatic support to Success Measures evaluation services. Kate brings with her prior experience with NeighborWorks programs and staff, having moved to the D.C. area after serving as District Operations Coordinator for the Rocky Mountain District where she supported 34 community development organizations in 9 states. Before joining NeighborWorks America in 2011, Kate worked as the Colorado Communications Director for the AFL-CIO’s 2008 and 2010 national campaigns and as legal assistant at the Conservation Law Center at Indiana University. Kate holds a B.S. in Public Affairs and a J.D., both from Indiana University, and is licensed to practice law in Colorado.
Debby has led the Success Measures marketing, communications efforts, and outreach to the field since 2007. She manages partner and resource development, as well as special initiatives which advance the use of outcome evaluation by funders, intermediaries, and community-based organizations. Trained as a city planner, she brings to the team her significant U.S. and international experience in strategic planning, program design and evaluation, policy analysis, resource development, and building public-private partnerships. Before joining NeighborWorks America, Debby was principal of Visser and Associates, where she advised philanthropies and nonprofits working in the field of community development. Earlier in her career, she served as program officer for community revitalization at the Surdna Foundation. Debby holds a B.A. from Case Western Reserve University and a Master of City Planning from the University of Pennsylvania.